Effective Date: 4^th September 2025
Last Updated: 4^th September 2025

At MeVo, your trust means everything. We’re committed to protecting your personal information while making your event planning journey simple, safe, and stress-free. This Privacy Policy explains what data we collect, how we use it, and the safeguards in place.

1. Information We Collect

When you use MeVo, we may collect the following information:

• From Customers:
  • Name, email, and phone number
  • Event details (type, date, requirements, budget range)
• From Vendors:
  • Name, business details, email, phone number
  • Service listings and portfolio details
  • ID proof for verification (Aadhar, PAN, etc.)
• Payments:
  • All payments are processed securely via Razorpay.
  • We do not store or process your card, UPI, or banking details.
• Cookies & Analytics:
  • To improve your browsing experience, we may use cookies and Google Analytics.

2. How We Use Your Data

We use your information strictly for:

• Facilitating event bookings between customers and vendors
• Secure payment processing via Razorpay
• Communication related to bookings, reminders, and updates
• Vendor verification and fraud prevention
• Improving our platform and user experience

➡️ We will never sell your data to advertisers or third parties. If we ever wish to use your data for marketing, we’ll ask for your permission first.

3. Sharing of Data

Your information may be shared only with:

• Vendors – so they can deliver the services you booked
• Razorpay – to securely process your payments
• Legal/Regulatory authorities – only if required by law

4. Data Retention

• We retain customer and vendor data indefinitely for records, analytics, and platform improvement.
• If you wish to have your data deleted, you may email us at mevo.events@gmail.com , and we’ll process your request in line with Indian IT and DPDP regulations.

5. Your Rights

You have the right to:

• Request access to the data we hold about you
• Request correction or deletion of your data
• Opt out of cookies (via your browser settings)

6. Security Measures

We use industry-standard security practices to protect your data, including:

• Limited access to personal data within our team
• Regular security audits

7. Cookies & Tracking

MeVo uses cookies for:

• Login sessions
• Analytics (Google Analytics)
• Basic personalization

You can disable cookies in your browser, but some features may stop working properly.

8. Jurisdiction

All disputes related to this Privacy Policy are governed by the laws of India, with exclusive jurisdiction in the courts of Delhi.

9. Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, write to us at:
mevo.events@gmail.com